Privacy policy

Last updated: 03.09.25

This Privacy Policy explains how Vassa collects, uses, and protects your personal information when you use our website and services.

1. Business Information

Vassa is a home furniture e-commerce store based in the United Arab Emirates.

  • Name: Vassa
  • Location: United Arab Emirates
  • Contact: company@vassa.ae | WhatsApp: +971 509292507

2. Information We Collect

We collect only the data necessary to process and deliver your orders:

  • Name
  • Contact details (phone, email, WhatsApp)
  • Delivery address
  • Payment information
  • User-generated content (reviews, comments)

3. How We Use Information

  • To process and deliver orders
  • To communicate with you regarding your purchase
  • To provide customer service
  • To improve our website and services
  • To comply with legal requirements

4. Sharing of Information

We do not sell or rent personal data. We may share your information with:

  • Payment providers (credit/debit card processors, Tabby installments)
  • Delivery and logistics partners (to complete your order)
  • Legal authorities if required by law

5. Data Storage & Security

  • Data is stored securely in accordance with UAE data protection laws.
  • Payment details are handled by secure third-party providers.
  • We do not store full credit card details.

6. Cookies & Tracking

  • Our website may use cookies to improve user experience, store preferences, and analyze site traffic.
  • You can disable cookies in your browser settings, but some website features may not function properly.

7. Your Rights

  • You may request access to the personal data we hold about you.
  • You may request corrections or deletion of your personal data, subject to legal and operational requirements.
  • You may opt out of marketing communications at any time.

8. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment
  • Customer support
  • Legal compliance
  • Business purposes

9. Updates to Policy

We may update this Privacy Policy from time to time. Updates will be effective once posted on our website.

10. Contact

For any questions regarding this Privacy Policy, please contact us: